
Over the weekend, I picked up the latest Louisville Magazine and I was treated to the annual "Doctors Issue". This is the issue where all the doctors in town get to vote on their favorite (read 'most referrals') brethren. The categories usually include all the subspecialties as well as primary care. Most of the time it seems to be just like high school, with the popular east end docs getting the votes while the lowly downtown docs get snubbed (correction: Dr. McClellan gets snubbed-but no...I am not bitter about it). This issue was different. It had the top surgeons in town with rankings of everything from boob jobs to toe nail removal. Need butt implants? We have you covered. Nose job? Here too. Even a category for emergency appendectomy. Really?? I don't know about you but I have never had a patient in the throws of an acute appendicitis say "Who is going to be doing my surgery? Were they listed in the most recent Louisville Magazine? No? Well, I think I will wait it out instead...".
I tell you what you won't find. You won't find rankings about the little things, the things that really matter. So here is a partial list that I would like the magazine to consider for next year's publication:
1)MD who is most on time-we all have crap we need to do and the last thing you want is to spend 4 hours in the doctor's office just to have them see you for 3 minutes then charge you an arm and a leg.
2)MD who will actually listen to what your complaint is-many times patients have their list of problems to cover and the doctors have theirs. I can't tell you how many times a patient will tell me that they mentioned something to the subspecialist only to have them receive a blank stare followed by a completely unrelated series of questions dealing with medications, how their hemorrhoids are doing, anything but the answer to their question. Irritating to say the least...
3)MD most likely to examine you-believe it or not (I didn't when I heard it from some of my patients), when you go and see a doctor....they are actually supposed to examine you! As a doctor that examines patients, it is my lowly opinion that some sort of touching should occur (not bad touches, just healthy touches). My wife gets mad at me when she has an ailment of some sort and the first thing I do is touch it. "Why are you always touching and squeezing on me? It's just a mole!" It is called examining and I believe that something CAN be gleaned from using all of the 5 senses...
4)MD with the most patience with your parents-for all of my friends that are now caring for their elderly parents, you know exactly what I mean. For those that don't understand, you probably still have someone caring for you...
5)MD who is best at filling out forms from insurance companies-good gravy, I am getting so good at doing this I should pimp myself out. Still hate it though...
6)MD with the best office staff-needless to say, having a good office staff is one of the true keys to a successful office practice. Some offices are good, others are horrendous.
This is only a partial list. I am sure there are quite a few more categories that are worthy of notice but I can't think of anymore at this time. I am sure I will think of more, that is, unless I am in the Louisville Magazine next year for being a "Top Doc" in which case I will think this blog entry is frivolous and nothing but a bunch of "sour grapes" by an overlooked, frustrated by "the man getting him down", under appreciated internist from the hood (aka downtown Louisville). Thanks for your time and don't forget to vote next year!